Last Updated: April 18th, 2023
At W. Atlee Burpee Company, we respect your privacy and remain committed to protecting it through our compliance with this policy. We understand that you care about how information about you is collected, used, and shared. Keeping you informed about the data we collect and the choices you may have regarding your information is a top priority.
This policy applies to information we collect:
- On our Platform; and
- In email, text, and other electronic messages between you and us.
It does not apply to information collected by:
- Us offline or through any other means; or
- Any third party including through any application or content that may be accessible on our Platform.
It is our goal to be transparent about the use of your information so please read this policy carefully to understand our policies and practices. If you do not agree with our policies and practices, your choice is not to use our Platform. This policy may change from time to time. Your continued use of our Platform after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Platform, including information by which you may be personally identified, such as your name, postal address, e-mail address, and other online identifiers such as your IP address. Our Platform also automatically collects certain information about its users, including information about your use of our Platform, your internet connection, the device you use to visit our Platform, the features that you access, and other usage details.
We collect this information:
Directly from you when you provide it to us, for example, when you place an order through our Website, correspond with a member of our customer service team, or register as a user of our Platform;
Automatically as you navigate through and interact with our Platform or our correspondence.
The information we collect on or through our Platform may include:
Information that you provide by filling in forms on our Platform. This includes information provided at the time of registering to use our Platform, subscribing to our emails, interacting with any content posted on the Website including reviewing a product, or requesting further services;
Records and copies of your correspondence (including email addresses) if you contact us; and
Details of transactions you carry out through our Platform and the fulfillment of your orders.
The information we collect automatically may include personal information, and we may maintain it or associate it with personal information we collect in other ways. It helps us to improve our Platform and Services and to deliver a better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns;
See if you have accessed our emails;
Store information about your preferences, allowing us to customize our Platform according to your individual interests and to direct you to content you made be interested in; and
Recognize you when you return to our Platform.
The technologies we use for this automatic data collection include, but are not limited to:
- Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
- Google Analytics. We use “Google Analytics” to collect information about the usage of our Website. This service collects information about how often users visit our Website, what pages they visit and when they visit, as well as what other websites they used prior to landing on our Website, among other additional information. We use this information to improve of Website and our services. We do not combine the information collected through the use of Google Analytics with personal information.
You can opt-out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.
- Amplitude Services. We use “Amplitude Services” to collect information about the usage of our Website. This service collects information about how often users visit our Website, what pages they visit and when they visit, as well as what other websites they used prior to landing on our Website, among other additional information. We use this information to improve of Website and our services. We do not combine the information collected through the use of Amplitude Services with personal information.
Please note that we do not collect any categories of information that have been deemed “sensitive” by applicable U.S. privacy law including, without limitation, government issued identification numbers, precise geolocation data, information relating to your racial or ethnic origin, religious or philosophical beliefs, sexual orientation, citizenship or immigration status, or any genetic, biometric, or health-related information.
Third-Party Use of Tracking Technologies
We work with our marketing partners to display relevant advertisements based on our visitors’ use of our Platform. You may have also opt-ed into certain e-commerce extensions that may track your visit to our Platform to facilitate rewards, rebates, coupons, or the like. These third parties may provide you with ways to choose not to have your information collected or used. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website (https://optout.networkadvertising.org)
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information, to present, optimize, and modify our Platform and its contents, to provide you with information, products, or services that you request from us, to process your orders and facilitate shipment, to fulfill any other purpose for which you provide it, and in any way we may have described when you provided the information or for any other purpose with your consent.
We may also use your information to contact you about our products, content, or services that we think that you might be interested in through our marketing and advertising activity.
The length of time that we retain your personal information will depend on the specific type of information and the nature of our relationship with you. However, we will not retain your personal information longer than is reasonably necessary to provide you with the services that we provide or to fulfill the purposes for which the information was collected. We may also retain your personal information to the extent necessary to meet our legal obligations.
Disclosure of Your Information
In the preceding 12 months, we have disclosed the following categories of personal information for business or commercial purposes to the following categories of recipients:
|Categories of Personal Information Disclosed for a Business Purpose
|Categories of Third Parties
From time to time, we may also disclose your personal information to comply with any court order or participate in any legal process, including responding to any government or regulatory request, enforcing any agreement to which we are a party, including without limitation our Terms & Conditions, or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of W. Atlee Burpee Company, our customers, or others.
We may also use or share de-identified information that is not reasonably likely to identify you for commercially legitimate business purposes.
Finally, we may also disclose your personal information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
Choices About Your Information
Our Website gives users the following options:
- To modify your personal information and preferences, by clicking on "My Account". Here you can subscribe or unsubscribe from our e-mail newsletters and update any information that you have provided to us; and
- You can also unsubscribe from our emails by clicking on the "Unsubscribe" link included within and following the instructions. Please note that your opt out does not apply to other correspondence you receive from us such as a purchase receipt or shipping confirmation.
Sale of Personal Information
We do not sell your personal information or share it for marketing efforts that track your activities over time and across numerous websites that are unaffiliated with us. Nevertheless, if you would like to direct us not to sell your information or to share it for cross-context advertising, please click the following link (https://www.burpee.com/do-not-sell-my-personal-information/)
Data Privacy Rights
You may have certain rights with respect to your personal information. If you which to exercise a data privacy right provided to you by your state of residence, please reach out to us in the manners described below. Please note that all such requests will be reviewed on a case-by-case basis and depending upon the applicable law, your request may be denied.
Your data privacy rights may include the following:
- The Right to Know and Data Portability Rights. You may have the right to know what personal information we have collected and request specific pieces of your personal information, the purposes for which that information has been collected, the sources of that information, and the categories of third parties with whom we have shared that information.
- The Right to Delete. You may request that we delete your personal information that we have collected from you and direct us to tell our services providers to do the same. Please note, that there are many exceptions that may prevent us from complying with your request to delete.
- The Right to Opt-Out. You may have the right to direct us to not sell your information or to share it for cross-context advertising.
- The Right to Correct. You may have the right to ask us to correct inaccurate information that we have about you.
- The Right to Limit. You may have the right to direct us to limit the processing of your information that has been determined to be “sensitive” by applicable law.
- The Right to Non-Discrimination. We will not deny or provide you with a different level of quality of goods or service because you have exercised your data privacy rights.
- The Right of Appeal. You may have the right to appeal our decision to deny your data privacy request.
In order to exercise your data privacy rights, you must provide sufficient information to enable us to reasonably verify that you are the person about whom we have collected personal information. Additionally, you must describe your request with sufficient detail to allow us to properly understand, evaluate, and respond to it.
As permitted by applicable law, you may have an authorized agent submit a request on your behalf. However, we may require proof of such agent’s status as an authorized agent, including an executed permission by you and verification of the agent’s own identity.
How To Exercise Your Data Privacy Rights
To exercise your rights under applicable law you may:
- Send an e-mail to our Customer Service department at email@example.com (subject line “Data Privacy Request”)
- Call our Customer Service representatives toll free at 1-800-888-1447.
- Send your request to the following postal address: W. Atlee Burpee and Co, 300 Park Avenue, Warminster PA 18974, Attn. CCPA Request
To submit a verifiable request, you also may fill in the Data Privacy Rights Request Form (https://www.burpee.com/do-not-sell-my-personal-information/)
Our response to a verifiable request will be provided within 45 days of its receipt. If we require more time to process your request (up to 90 days), we will inform you of the reason and extension period in writing.
We have implemented physical, electronic, and managerial procedures designed to secure your information from accidental loss and from unauthorized access, use, alteration, and disclosure.
Unfortunately, the transmission of information via the internet cannot be guaranteed to be 100% secure or free of error. There are security and privacy limitations of the Internet which are beyond our control. Accordingly, any transmission of personal information is at your own risk.
Children Under the Age of 13
Our Platform is not intended for children under 13 years of age, and as such, we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.
W. Atlee Burpee Company is an e-commerce business based in the United States of America, and all information we collect, including personal information, is securely stored on servers located in the USA. By using our Platform and accessing our Services, you acknowledge and consent to the transfer of your personal information to the USA, which laws may not provide the same level of data protection or data rights as your home country.
- E-mail to our Customer Service department at firstname.lastname@example.org;
- Call to our Customer Service representatives toll free at 1-800-888-1447; or
- Mail to the following postal address: W. Atlee Burpee and Co, 300 Park Avenue, Warminster PA 18974
Data Privacy Rights Request Form
To make a data privacy rights request, please complete the form below. The information provided here will only be used to respond to your request. Please note that all such requests will be reviewed on a case-by-case basis and depending upon the applicable law, your request may be denied.
Nature of Your Request (Check One)
__ Access my personal information.
__ Request more information about how my personal information is collected, used, and disclosed.
__ Delete my personal information.
__ Correct my personal information.
__ Opt-out of the sale or sharing of my personal information.
__ Limit the processing of my “sensitive” data.
__ Appeal a previously denied request.
Your Contact Information
Last Name: ____________________
Phone Number: ____________________
Account Number (if applicable): ____________________
State of residence: ___________________________
______________ I hereby certify under penalty of perjury I am the individual who is the subject of this request (or that I have authority to submit this request on behalf of such individual) and the information provided by me above is accurate.